At Reliable Services and Disability Support, we offer a wide range of services, including assistance with daily personal activities, household tasks, travel and transport arrangements, community participation, and innovative approaches to improve daily living and life skills. Our services are tailored to the unique needs and goals of each individual, ensuring the highest level of care and support.
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Frequently Asked Question's
Are your services NDIS-approved?
Yes, our services are NDIS-approved. Our experienced team of NDIS directors ensures that we are up-to-date with the latest regulations, policies, and best practices in the industry. We work closely with our clients to develop personalised support plans that align with their NDIS goals and funding.
How do I get started with your services?
To get started, simply reach out to us via phone or email. Our friendly and knowledgeable staff will guide you through the process of assessing your needs, discussing your goals and preferences, and developing a personalised support plan that aligns with your NDIS funding.
Do you provide support for individuals with specific disabilities
Yes, our team has extensive experience working with individuals with a range of disabilities, including Autism, Down Syndrome, and other conditions. We understand the unique challenges faced by people with various disabilities and tailor our support services to meet their specific needs and goals.
What areas do you serve?
We provide our services in Melbourne and the surrounding areas, including Melton, Brookfield, Melton South, Weir Views, Cobblebank, Geelong, Ballarat, Gisborne, Sunbury, Diggers Rest, Werribee, and Wyndham Vale. Our goal is to reach as many individuals in need of support as possible, so please contact us if you are unsure whether we serve your area.
How do I make a complaint about your services?
We value the feedback of our clients and their families and are committed to continually improving our services. If you have any concerns, feedback, or would like to make a complaint, please contact us directly via phone or email. We will address your concerns promptly and work with you to resolve any issues that may arise.
Can I request a specific support worker?
We understand the importance of building a strong, trusting relationship between our clients and their support workers. While we cannot guarantee the availability of a specific support worker, we will do our best to accommodate your preferences and ensure that you are matched with a support worker who is well-suited to your needs and goals.
How do you ensure the quality and safety of your services?
At Reliable Services and Disability Support, we are dedicated to maintaining the highest standards of quality and safety in all aspects of our services. Our team is well-versed in OH&S measures and procedures, and we prioritise the well-being of our clients and staff. We also engage in regular training and professional development to ensure that we remain up-to-date with industry best practices and regulations.
